Shipping Policy
Waygrow ("we," "our," or "us") is committed to providing our customers with reliable and efficient shipping services. Please read our shipping policy carefully to understand how we handle your orders.
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
International Shipping:
- International Standard Shipping (10-15 business days)
- International Expedited Shipping (5-7 business days)
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Waygrow is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Waygrow is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a
claim.
International Shipping Policy
We ship internationally to most countries. Please note that international shipments may be subject to customs inspections and additional fees in accordance with local regulations. These fees are the responsibility of the customer.
Shipping Restrictions
Certain products may have restrictions or cannot be shipped to international destinations. If this affects your order, we will notify you promptly.
Incorrect Shipping Addresses
Please ensure that the shipping address is correct when placing an order. We are not responsible for shipments sent to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please contact us at waygrow@gmail.com.
This shipping policy outlines how orders are processed and shipped, and may need adjustments to fit the specific logistics and needs of your business.